Installation help
Platform, Codex version if known, the exact step that failed, and the visible error message. Remove private paths or project names from screenshots.
Get help with a paid order, an installation problem, a privacy or deletion request, a factual correction, or a gallery rights concern. Messages are normally reviewed within two business days.
For an order, email from the address used at checkout and include the order reference shown on the confirmation page. Do not send passwords, API keys, Codex conversations, or unrelated private files.
Platform, Codex version if known, the exact step that failed, and the visible error message. Remove private paths or project names from screenshots.
Checkout email, order reference, selected service, and a short description of the problem. Never send card details.
The exact gallery item or page, your relationship to the work, and a reliable way to verify the claim.
State whether you want access, correction, or deletion of order, brief, upload, or analytics-related information.